PRIVACY POLICY FOR WEBSITE

1. COLLECTION OF PERSONAL DATA

We may collect personal data when you visit, browse, or interact with our website. This may include:

a. Personal Identification Data

• Name
• Email address
• Contact number
• Any details you submit via forms (e.g., inquiries, appointment bookings)

b. Technical & Browsing Data

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device information (operating system, screen resolution)
• Cookies and tracking technologies

c. Transaction & Payment Data

• If you make payments through our website, we may collect billing details and transaction information via our secure payment processors.

2. USE OF PERSONAL DATA

Your data may be used for the following purposes:

• To respond to inquiries or requests made through our website
• To facilitate appointment bookings and service requests
• To improve website performance and user experience
• To send promotional and marketing content (only with your consent)
• To analyze website traffic and user engagement
• To ensure website security and prevent fraud
• To comply with legal and regulatory requirements

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to enhance website functionality and analyze visitor behavior. By continuing to use our website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.

4. DISCLOSURE OF PERSONAL DATA

We do not sell or rent your personal data. However, we may share your data with:

• Third-party service providers – to assist with website hosting, analytics, and marketing
• Payment processors – for secure online transactions
• Regulatory authorities – if required by law
• Legal and security entities – to prevent fraud, security breaches, or enforce website policies

5. DATA SECURITY

We implement measures to protect your personal data from unauthorized access, misuse, and disclosure, including:

• SSL encryption for secure data transmission
• Firewalls and security monitoring
• Restricted access to sensitive information

However, no system is completely secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS UNDER MALAYSIAN LAWS

Under the Personal Data Protection Act 2010 (PDPA), you have the following rights:

• Access and Correction: Request access to your personal data and request corrections if needed.
• Withdraw Consent: Opt out of marketing communications at any time.
• Restrict Processing: Request to limit the processing of your personal data.
• File a Complaint: Report data misuse to the Personal Data Protection Commissioner (PDPC) Malaysia.

To exercise your rights, contact us at admin.hq@physiomobile.com.

7. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Physiomobile
PMMY GROUP SDN BHD (1281458-K)
67-1, Jalan Eco Ardence C U12/36C, 40170 Shah Alam, Selangor
Email: admin.hq@physiomobile.com
Phone: 03-5033 6034